WhatsApp notifications
for every order stage.
Set up COD confirmation, order lifecycle notifications, WhatsApp templates, and billing — plus fixes for the most common merchant questions.
Getting Started
Install OrderPing, connect WhatsApp, approve your first template, and send a test message.
COD Confirmation
Verify every Cash-on-Delivery order on WhatsApp before it ships — auto-tag, auto-cancel, done.
Lifecycle Notifications
Automated WhatsApp messages for order created, shipped, delivered, returned, refunded.
WhatsApp Templates
Get templates approved by Meta, wire up variables, and copy ready-made examples.
Settings
Connect your WhatsApp Business account and configure sender identity.
Billing & Plans
Plans, quotas, Meta’s per-conversation WhatsApp pricing, and how overages work.
Troubleshooting
Messages not sending, COD orders not triggering, sending a test message, error codes.
FAQ
Answers to the questions merchants ask most: trials, supported numbers, data & compliance.
Changelog
What’s new in OrderPing — shipped features, fixes, and behavior changes.